Last Updated: August 26, 2026
These Terms of Service (“Terms”) form a binding agreement between DZX Logistics LLC, doing business as ATREK (“ATREK,” “we,” “us,” or “our”) and the company or other legal entity accepting them (“Customer,” “you,” or “your”). They govern access to ATREK’s websites, web platform, mobile applications, APIs, documentation, support, and related services (collectively, the “Services”).
Customer accepts these Terms when an authorized representative creates or activates a company account, clicks an acceptance control on behalf of Customer, executes an order form, or authorizes paid use of the Services.
Each individual user, including an administrator, dispatcher, manager, driver, employee, or contractor, agrees to comply with the provisions of these Terms applicable to users when accessing or using the Services. An individual user’s access or use does not, by itself, constitute a representation that the user has authority to bind Customer. Only a Company Administrator or another person with actual authority may accept a DPA, authorize a subscription or charge, enable Automatic Upgrade, or otherwise act on behalf of Customer. If you do not agree to the provisions applicable to you, do not use the Services.
The Services are offered for business use. You must be at least 18 years old and legally capable of entering a contract. Customer is responsible for all users, drivers, contractors, and administrators it authorizes.
ATREK provides software for transportation-management workflows, which may include dispatch, vehicle and driver management, load discovery and bidding, documents, accounting workflows, communications, location tracking, and ATREK Routes. Available features depend on the subscribed plan, configuration, geography, integrations, and product status.
ATREK controls the design, operation, configuration, availability, and development of the Services and may determine how features are provided. Product descriptions, demonstrations, roadmaps, and statements about planned functionality are informational and do not create a warranty or commitment unless expressly included in a signed order form.
ATREK is a technology provider only. ATREK is not a motor carrier, broker, freight forwarder, shipper, employer, insurer, factoring company, payment intermediary for freight charges, or provider of legal, tax, safety, employment, or regulatory advice. ATREK does not become a party to any transportation, brokerage, employment, or contractor agreement processed through the Services. Customer acknowledges that it is not relying on ATREK to perform or verify Customer’s regulated transportation or employment obligations.
Customer must provide accurate account information, protect credentials, use reasonable security measures, and promptly notify ATREK of suspected unauthorized access. The Company Administrator controls subscriptions, payment methods, permissions, and account-level settings and is deemed authorized to act for Customer. Customer is responsible for acts and omissions of its users and for promptly removing access when no longer appropriate.
Subject to these Terms and payment of applicable fees, ATREK grants Customer a limited, non-exclusive, non-transferable, revocable right during the subscription term to access and use the Services for Customer’s internal business operations.
Customer may not:
Customer remains solely responsible for:
ATREK may assist with workflow automation but does not supervise Customer’s operations and does not guarantee load availability, broker identity or response, payment, profit, route suitability, regulatory compliance, or transportation outcomes. Customer bears all risk arising from its operational decisions and use of automated or third-party information.
“Customer Data” means data submitted to or collected through the Services on Customer’s behalf, including company, user, driver, vehicle, load, document, communication, and location data. As between the parties, Customer retains its rights in Customer Data.
Customer grants ATREK a non-exclusive right to host, copy, transmit, display, transform, and otherwise process Customer Data only as needed to provide, configure, secure, support, diagnose, and administer the Services for Customer, carry out Customer’s instructions, and comply with law. Customer represents that it has all rights and permissions necessary for ATREK to process Customer Data as instructed.
ATREK may create and use aggregated or de-identified information that does not reasonably identify Customer or any individual.
The Privacy Policy explains ATREK’s processing when it determines the purposes and means of processing. When ATREK processes personal data on Customer’s documented instructions, the Data Processing Addendum applies and is incorporated into these Terms.
Customer may connect third-party services such as email providers, loadboards, messaging providers, maps, payment services, and communications tools. The QUO / OpenPhone integration is limited to customer-directed SMS delivery through Mailing and does not provide voice calls, call routing, or call recording through ATREK. Customer authorizes ATREK to exchange Customer Data with each connected service as necessary to carry out Customer’s instructions.
Third-party services are governed by their own terms and privacy practices. ATREK does not control and is not responsible for their acts, omissions, availability, accuracy, security, pricing, data practices, or changes. ATREK may add, replace, limit, or discontinue an integration at any time. Any dispute concerning a third-party service is between Customer and that provider, except to the extent applicable law requires otherwise.
Fees, usage limits, renewals, payment authorization, taxes, plan changes, retries, cancellation, and post-termination access are governed by the Subscription & Billing Terms, applicable Pricing page, and any executed order form. If terms conflict, an executed order form controls only for the specific commercial terms it expressly changes; these Terms otherwise control.
ATREK and its licensors own the Services, software, documentation, designs, trademarks, and all related intellectual-property rights. No rights are granted except those expressly stated. If Customer provides feedback, ATREK may use it without restriction or obligation.
Customer must protect ATREK’s non-public business, product, pricing, security, and technical information using at least reasonable care, use it only for authorized access to the Services, and disclose it only to personnel with a need to know and confidentiality obligations.
ATREK may use and disclose Customer information as permitted by these Terms, the Privacy Policy, the DPA, Customer’s instructions, and applicable law. ATREK’s duties concerning Customer confidential information are limited to the express obligations in those documents and obligations that cannot lawfully be excluded.
Confidentiality restrictions do not apply to information lawfully known without restriction, independently developed, publicly available through no breach, or lawfully received from another source. ATREK may disclose information to providers, advisers, transaction counterparties, authorities, or other persons as permitted by the agreement or law.
ATREK has no obligation to provide uninterrupted, timely, secure, error-free, or loss-free operation, any minimum uptime, any particular support response, or continued availability of a feature or integration unless a signed order form expressly states otherwise.
ATREK may modify, replace, restrict, reprice, suspend, or discontinue any feature, integration, workflow, interface, technical requirement, or part of the Services at any time. Notice is provided only where required by applicable law or a signed order form. Customer’s sole remedy for a prospective change is to stop using the affected Service and cancel future renewal.
Preview, beta, experimental, or test features are provided as-is, may be subject to additional terms, and may change or end without notice. Maintenance, third-party failures, internet and mobile-network conditions, device settings, GPS limitations, and other events may affect availability and accuracy.
ATREK may immediately suspend, restrict, or terminate any account, user, data access, feature, or integration, without liability, whenever ATREK reasonably determines that action is appropriate for nonpayment, fraud, legal or security risk, misuse, breach, harm, abnormal use, provider requirements, reputational risk, or protection of ATREK or another person.
ATREK decides the scope and duration of enforcement. Notice, an opportunity to cure, continued access, restoration, or preservation of functionality is provided only when ATREK chooses or applicable law expressly requires it.
Customer may stop future renewal only as stated in the Subscription & Billing Terms. Suspension or termination does not cancel accrued payment, indemnification, confidentiality, data-preservation, or other surviving obligations.
After paid access ends, the Company Administrator ordinarily receives 30 days of limited, read-only platform access. Customer cannot add new drivers or loads, bid on loads, or continue loadboard automation. ATREK has no obligation to provide export, migration, custom extraction, or restoration. Customer is solely responsible for preserving needed information before deletion.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, DOCUMENTATION, SUPPORT, AUTOMATION, INTEGRATIONS, DATA, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. ATREK DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
ATREK DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF GPS, EMAIL PARSING, LOADBOARD CONTENT, BROKER INFORMATION, ROUTES, RATES, DOCUMENTS, CALCULATIONS, COMMUNICATIONS, OR AUTOMATED OUTPUTS; THAT THE SERVICES WILL MEET CUSTOMER’S REQUIREMENTS; OR THAT ERRORS OR DATA LOSS WILL BE CORRECTED. CUSTOMER MUST REVIEW OUTPUTS, KEEP APPROPRIATE BUSINESS RECORDS AND BACKUP PROCEDURES, AND MAKE ITS OWN OPERATIONAL, LEGAL, SAFETY, EMPLOYMENT, TAX, AND COMPLIANCE DECISIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATREK AND ITS OWNERS, AFFILIATES, PERSONNEL, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, RELIANCE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, LOADS, OPPORTUNITIES, OR DATA; BUSINESS INTERRUPTION; SUBSTITUTE SERVICES; OR THIRD-PARTY CLAIMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
ATREK’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES, THESE TERMS, OR ANY INCORPORATED DOCUMENT WILL NOT EXCEED THE FEES ACTUALLY PAID TO ATREK FOR THE AFFECTED SERVICE DURING THE SIX MONTHS IMMEDIATELY BEFORE THE FIRST EVENT GIVING RISE TO THE CLAIM.
These exclusions and limitations apply regardless of legal theory, allocation of fault, failure of an exclusive remedy, or whether a claim sounds in contract, tort, negligence, strict liability, statute, or otherwise. They do not limit liability only to the extent a limitation is prohibited by applicable law. Customer’s payment, indemnification, unauthorized-use, and violation-of-law obligations are not limited by this section.
Customer will defend, indemnify, and hold harmless ATREK, its owners, affiliates, personnel, licensors, and providers from any claim, demand, investigation, fine, penalty, loss, liability, settlement, judgment, and reasonable legal expense arising from or related to:
ATREK may control the defense and settlement with counsel of its choice. Customer may not settle a claim in a manner that admits fault by, imposes an obligation on, or restricts ATREK without ATREK’s prior written consent.
If an authorized use of the Services becomes subject to an intellectual-property claim, ATREK may, at its option, modify or replace the affected feature, obtain a right to continue use, or terminate the affected Service. Any refund expressly approved by ATREK for prepaid unused service is Customer’s exclusive remedy for such a claim. ATREK has no obligation for Customer Data, third-party services, combinations not supplied by ATREK, unauthorized modifications or use, or continued use after notice.
Pennsylvania law governs these Terms without regard to conflict-of-law rules. The state courts located in Bucks County, Pennsylvania, and the federal courts serving that county have exclusive jurisdiction, and each party irrevocably consents to personal jurisdiction and venue there. Either party may seek injunctive relief for misuse of intellectual property, confidential information, data, or security.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES TRIAL BY JURY. CUSTOMER MAY BRING A CLAIM ONLY ON ITS OWN BEHALF AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Before filing a claim other than urgent injunctive relief, Customer must send a detailed written notice to ATREK and allow 30 days for good-faith resolution. To the extent permitted by law, any Customer claim must be filed within one year after it accrued or it is permanently barred.
Legal notices to ATREK must be sent to info@atrek.icu and DZX Logistics LLC, 1813 Adams Way, Jamison, PA 18929, USA. ATREK may send notices to the Company Administrator, a billing contact, or through the Services. Notices from ATREK are effective when sent or posted unless mandatory law provides otherwise.
ATREK may update these Terms prospectively for legal, security, billing, operational, provider, or product reasons. For a non-material update, continued use after the effective date constitutes acceptance to the extent permitted by law.
If an update materially changes Customer’s or a user’s rights, obligations, permitted use, payment responsibility, dispute terms, or allocation of risk, ATREK may require the applicable Customer or user to affirmatively accept the new version before continuing to use some or all of the Services. Pricing changes are governed by the Subscription & Billing Terms.
Customer may not assign or transfer these Terms, an account, or any rights without ATREK’s prior written consent. ATREK may assign these Terms to an affiliate or in connection with financing, reorganization, merger, acquisition, or sale of assets without Customer’s consent.
The parties are independent contractors. These Terms create no partnership, joint venture, agency, fiduciary, employment, brokerage, carrier, or franchise relationship. Customer has no authority to bind ATREK.
ATREK is not liable for delay or failure caused by events beyond its reasonable control, including provider, network, utility, labor, government, cyberattack, epidemic, weather, or transportation events.
If a provision is unenforceable, it will be enforced to the maximum lawful extent and modified only as necessary; the remainder remains effective. Failure to enforce is not a waiver. No third party is a beneficiary.
Customer acknowledges that it had the opportunity to review these Terms with counsel, that the provisions are commercially reasonable for business software, and that no ambiguity will be construed against a party solely because that party drafted the text. Headings do not affect interpretation.
These Terms, incorporated policies, Pricing, and any signed order form are the entire agreement and supersede prior or contemporaneous proposals, statements, promises, and communications about the Services. Customer is not relying on any statement not expressly included in the agreement. A waiver or amendment by ATREK must be in writing.
Provisions that by their nature should survive—including payment, ownership, confidentiality, disclaimers, limitations, indemnification, dispute terms, and data-retention rights—survive expiration or termination.
Privacy and personal-data processing are governed by the Privacy Policy and Data Processing Addendum. Billing is governed by the Subscription & Billing Terms.